We are looking for a skilled Website Support Specialist with experience in website support and upselling, along with in-depth technical knowledge of websites. The ideal candidate will manage website projects, ensuring client satisfaction and identifying opportunities for additional sales. Fluency in English is essential for this role.

Key Responsibilities:

Project Management:

• Manage and oversee website projects from initiation to completion.
• Coordinate with design, development, and marketing teams to ensure timely delivery of projects.
• Maintain clear and regular communication with clients regarding project status and updates.

Client Relations:

• Build and maintain strong relationships with clients through excellent customer service.
• Address client inquiries and concerns efficiently and professionally.
• Provide training and guidance to clients on using their websites effectively.

Upselling and Cross-Selling:

• Identify opportunities to upsell additional services to existing clients.
• Recommend enhancements, upgrades, and additional features to clients to improve their websites.
• Achieve sales targets by promoting relevant services during support interactions.

Technical Expertise:

• Demonstrate in-depth technical knowledge of website development, design, and functionality.
• Stay updated on the latest website technologies, trends, and best practices.

Documentation and Reporting:

• Maintain accurate records of support activities and client interactions.
• Prepare and submit regular reports on support activities, project statuses, and upselling achievements.

Team Collaboration:

• Collaborate with the support, sales, and development teams to deliver comprehensive client solutions.
• Share insights and feedback to help improve services, and support processes.

Qualifications:

Education:

• Bachelor’s degree in information technology, Computer Science, Business, or a related field is preferred.

Experience:

• Minimum of 1-2 years of experience in website support with a proven ability to upsell.

Skills:

• Strong technical knowledge of websites, including development, design, and functionality.
• Excellent verbal and written communication skills in English.
• Proven ability to manage website projects and meet deadlines.
• Strong problem-solving and troubleshooting skills.
• Proficiency in CRM software, project management tools, and Microsoft Office Suite.

Working Conditions:

• Work hours are from 9 PM to 6 AM to align with client time zones.

Target:

• $5000 per month

Commission:

• 2.5x

We are seeking a motivated and experienced Front Sales Executive with a strong background in website sales and in-depth technical knowledge of websites. The ideal candidate will work on direct leads and will be responsible for driving sales and building lasting relationships with clients. Fluency in English with a good accent is essential for this role.

Key Responsibilities:

Lead Management:

• Handle direct sales leads efficiently and professionally.
• Follow up on leads promptly and convert them into sales.

Sales and Business Development:

• Identify client needs and recommend suitable website solutions.
• Cold calling and Familiar working on BARK and SMM Leads.
• Prepare and deliver compelling sales presentations and proposals.
• Negotiate contracts and close sales deals to meet or exceed sales targets.

Client Relationship Management:

• Build and maintain strong, long-lasting client relationships.
• Provide excellent customer service and support throughout the sales process and beyond.

Qualifications:

Education: Bachelor’s degree in business, Marketing, Information Technology, or a related field is preferred.

Experience: Minimum of 1-2 years of experience in website sales with a proven track record.

Skills:

• Strong technical knowledge of websites, including design, development, and functionality.
• Excellent verbal and written communication skills in English with a good accent.
• Proven ability to meet and exceed sales targets.
• Strong negotiation and closing skills.
• Ability to explain technical concepts to non-technical clients.

Working Conditions:

• Work hours are from 9 PM to 6 AM to align with client time zones.

Target:

• $5000 per month

Commission:

• 2.5x

We are seeking an experienced Animation Upsell and Support Specialist with a strong background in project management and upselling. The ideal candidate will be responsible for managing animation projects, providing exceptional support to clients, and identifying opportunities for upselling additional services. Fluency in English is essential for this role.

Key Responsibilities:

Client Support and Relationship Management:

• Provide comprehensive support to clients for all animation-related inquiries and issues.
• Maintain strong, positive relationships with clients through regular communication and exceptional customer service.

Project Management:

• Oversee and manage animation projects from initiation to completion.
• Coordinate with creative and technical teams to ensure timely and successful project delivery.
• Communicate project updates and statuses to clients and internal stakeholders.

Upselling and Cross-Selling:

• Identify opportunities to upsell additional animation services and products to existing clients.
• Present and recommend enhancements, upgrades, and additional features to clients.
• Achieve sales targets by promoting relevant services during support and project interactions.

Documentation and Reporting:

• Maintain accurate records of support activities, client interactions, and project details.
• Prepare and submit regular reports on support activities, project progress, and upselling achievements.

Team Collaboration:

• Collaborate with support, sales, and creative teams to deliver comprehensive client solutions.
• Share insights and feedback to help improve products, services, and support processes.

Qualifications:

Education:

• Bachelor’s degree in Animation, Graphic Design, Business, or a related field is preferred.

Experience:

• Minimum of 3 years of experience in animation project management and upselling.

Skills:

• Strong project management skills with the ability to handle multiple projects simultaneously.
• Excellent verbal and written communication skills in English.
• Proven ability to upsell and achieve sales targets.
• Strong technical knowledge of animation software and techniques.

Working Conditions:

• Work hours are from 9 PM to 6 AM to align with client time zones.

Target:

• $5000 per month

Commission:

• 2.5x

We are seeking a talented and experienced Mid-Level Animator to join our creative team. The ideal candidate will be proficient in creating high-quality animations for explainer and cartoon videos. The Mid-Level Animator will collaborate closely with other team members to bring creative concepts to life and deliver engaging and visually stunning animations that meet project requirements and deadlines.

Responsibilities:

• Create 2D animations using industry-standard software (Adobe After Effects).
• Understand project requirements and objectives.
• Execute animation sequences, and character animations according to project specifications.
• Incorporate feedback and revisions from supervisor and the client to refine animations and achieve desired results.
• Ensure animations adhere to quality standards, brand guidelines, and technical specifications.
• Stay updated on industry trends, techniques, and software advancements to continually enhance animation skills and workflows.
• Ensure consistency of style and quality across all projects.
• Manage time effectively to meet project deadlines and deliver high-quality animations on schedule.

Requirements:

• Bachelor's degree in Animation or related field.
• Proven experience as an animator, with a strong portfolio showcasing diverse animation styles and techniques.
• Proficiency in industry-standard animation software, such as Adobe Creative Suite.
• Solid understanding of animation principles, character animation, and storytelling techniques.
• Strong artistic and creative abilities, with an eye for detail and composition.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
• Ability to take direction and incorporate feedback to refine animations and meet project objectives.
• Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
• Flexibility to adapt to changing project requirements and production workflows.
• Passion for animation and a commitment to producing high-quality work.

Preferred Qualifications:

• Experience working in a studio or production environment.
• Experience with motion graphics and visual effects.
• Understanding of industry-standard file formats, codecs, and delivery requirements.

Job Type: Full-time

Pay: Rs70,000.00 - Rs80,000.00 per month